Putting People First during COVID-19 (PART 1)

We are living in a rapidly changing world at the moment in the midst of the COVID-19 Pandemic. For a lot of Not-for-profit and community based organisations, this brings a lot of questions and challenges. At infoodle, we are all about Putting People First, but what are some practical ways we can do this?

Tuesday 17th March 2020

In this two part blog, we are first going to look at some health and safety recommendations and provide some infographics and resources for you to use freely. In part 2 we will look more practically how the infoodle CRM and App can help you during this time, especially for remote working.

PLEASE NOTE: By the time you read this blog, some content may not be valid any longer due to the rapidly changing situation! Please refer to the links at the bottom of this blog to find out more up-to-date information from official sources


COVID-19 is a disease that is caused by a type of Coronavirus, and is a new illness that can affect your lungs and airways. Although symptoms are similar to a cold/common flu, it does spread easier, and has a slightly higher mortality rate - particularly for those that are older.

Common symptoms are:

Dry Cough

Some patients may have:

Aches & Pains
Nasal Congestion
Runny Nose
Sore Throat

In small cases some people are asymptomatic - those that get COVID-19, but do not show any symptoms at all. Stay informed of updates from your local health/government agencies to receive the best advice and information.


Wash Your Hands

Wash your hands regularly, and correctly. This is the number one way to both prevent yourself from being infected, and you spreading the infection.

Maintain Social Distancing

It is recommended to practice Social Distancing. This is avoiding crowded areas wherever possible, and keeping a minimum distance of 1 meter (6 feet) between yourself and others at all times.

Avoid Touching Eyes, Nose, & Mouth

This is a tall ask. On average it is estimated we touch our face upward of two dozen times an hour! However, touching your face is the most common way people become infected, as our eyes, nose, and mouth provide direct access to our bodies for viruses and bacteria.

Practice Respiratory Hygiene

Coronavirus is spread through droplets, and sneezing and coughing are a common way for an infected person to spread the virus. Practice keeping tissues handy, and through these away immediately into a closed lid bin or toilet after use. If you do not have one on hand, make sure to sneeze/cough into the bend of your arm. Always turn away from people as well.

Act Responsibly

If you are showing any symptoms of illness - stay home. Be responsible. If symptoms are similar to that of COVID-19, seek medical advice: Call your local health advisor. Many countries have a dedicated number you can call to seek advice on COVID-19. Follow the advice of your local government. Not following this advice puts yourself and others in unnecessary risk.

Stay Informed

COVID-19 has far reaching effects, and situations are changing rapidly around the world. Make sure you have access to reliable information that is being updated often. This can be your local government website, radio station, or news sources. Keeping up-to-date is key not only to your health, but also for daily living with different restrictions coming into effect globally and locally around travel and social gathering. Below are some links to keep you informed.


With people going into self-isolation, there are those that are going to struggle with day-to-day life practically, but also emotionally/mentally. This is a time for community, and showing humanity at its best. Reaching out to those around you, and in your community social groups is a good idea. Introduce yourself to your neighbors. Offer assistance if they go into self-isolation for simple things like fetching their groceries maybe. Sometimes just a friendly phone call is all they need. But with all these acts of kindness, make sure to be responsible yourself, and minimize your own chance of infection.

We have put together some helpful Community Help Cards that you leave in people’s letterboxes, or on their doorsteps. This is a safe way to introduce yourself, and offer help if it is needed. Often, just knowing someone is there if you need assistance is enough to provide the mental comfort needed to get through tough times.

Thanks to Beck Wass for the original idea/version of this card

Download Printable PDF: Unbranded/No Logo Version

Download Printable PDF: Branded infoodle version


Below is a list of links to a number of government and health resources internationally. If you do not see your country listed below, please use Google, and search “coronavirus information “ followed by your country's name. (eg., "coronavirus information New Zealand")

Country Specific Information:

New Zealand
United Kingdom
United States of America

More General Information:

Center for Disease Control
World Health Organisation